Customer Service

What our Client Say About us

60 years in serving people

100% customer satisfaction

22 knowledgeable advisors to help you

85+ coverage options to choose from

Testimonials



“Sarvey Insurance is very good to work with! I usually do my research before attempting to purchase insurance of any kind and always make sure when I am getting a quote it is for the same coverage! Sarvey always takes the time to make sure I understand what I am purchasing and why!!!! I would recommend them to anyone looking to purchase any insurance! Be it Home, Vehicle or even Motorcycle Insurance!”

David S.



“We have a 2006 Cadillac which we have taken care of it, garage kept and body is in good shape and no damage on it until recently when a big ole deer came flying off of the bank and hit the left front of the car damaging the grill, hood and left fender. Considering the year of the car Erie could have just totaled it but when they seen the shape and the condition they covered the total cost of repairs.”


Edward L.



“Excellent service! Over the phone, the ladies were able to give me information that was not available on the PENNDOT website (worst website ever!) and knew exactly what I needed to do with my car title. When I got there, they could not have been more friendly or efficient! They even gave me a stamp when I asked for the closest place to purchase stamps. All for only five dollars! Totally recommend them!”


Mark L.


“I love how polite and knowledgeable the girls are at the DuBois office. If I have a question, they have an answer. When viewing my policy, they will recommend changes and they explain why. Great group of people. Anyone working in customer service should take tips from them.”

Michelle L.


“Brandi..in the Du Bois , PA..office..was polite & very knowledgeable..She is an asset..to the company ! ….Brandi ..made our move ..to Pennsylvania…&…changing insurance companies ..less stressful..for sure ! ..* Thank You ..Brandi !”


Mary E


“I have said many times before that Sarvey provided car insurance to me when my previous carrier wouldn’t because I had sold my car and not purchased one for a few years. I had carried insurance with my prior carrier for quite a number of years and was shocked they treated me as a new driver with no experience instead of the seasoned driver I was.”

Margaret B.



“You keep in touch, but don’t pester me LOL! I’ve been with Sarvey for several years, and have always found you to be friendly and helpful, even when I wanted to reduce my insurance amount in order to be able to pay the premium. Thank you!”



Sandra L.



“I have had Erie all my life from the first car to the next 50 years. Coverage is important, Cost is important but your fast response and taking care of everything when I need you is the most important. So to me service is the most important and you can’t put a price on that. I also have Erie for my house and the 3 rental properties and the same goes for that as well, service and how fast you all respond.”

George P.



“I can’t say enough good things about Pam Carr at Sarvey Insurance in Punxsutawney. She is a very knowledgeable and helpful person!! I went into Sarvey’s just not knowing how to register my new car in PA, after buying it in another state. Pam had all the answers, and she helped me when I wanted to throw my arms in the air. Thank goodness for Pam!”

Cindy T.



“Service always good at the Dubois office. My complaint would be If I didn’t have to have insurance I would prefer to have paid into my own policy, especially for not using it for 13 yrs or more, that way I would have something. thank you ”






Craig G.



“Survey has been my insurance company for many years. Anytime we have ever needed them they have always been very prompt and kind. When my husband needed his insurance supplement Kasey was very efficient in finding us coverage we liked. She also helped me get mine at a better price as well as our perscription coverage. We have both cars.our house and our health insurance coverage all thru Sarveys. I would highly recommend Sarveys to anyone looking for good coverage in all areas.”

Karen H.



“We have had Sarvey Insurance company provide us with our car, homeowners and also helped us purchase our health insurance. The employees are all so friendly and helpful. We would recommend using Sarvey Insurance for all of your insurance needs. We are sure glad that we did.”





Francis B.

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